Hi everyone.

As you know we have increased the available time of our agents on live chat support department and that the current support time is from 8am GMT+0 to 12am GMT+0 covering 16 hours.

We have tried to provide you with the same quality of support during the faze of introduction of new agents to our rows and we believe that we have been very successful in this. We will however have live chat support closed down on Saturday 27^th of April in order to have a two days combined training in our offices.

After Saturday 27^th of April we start again with the standard times, which means that you will be able to contact our customer support agents over chat again on Monday from 8am GMT+0 (London time).

You should note that our email support and all other departments will be working as usual and that this applies on our Customer Support over live chat.

Enjoy using our services and have a great day,

your RapidVPN.com team

Hi to everyone. As you know we have switched to the new host recently and we wanted to let you know that we have got everything back to fully operational during this last week.

We would like to let you know that the times have now been formed and our live chat is now available from 8am GMT (London time) to 12am GMT (London time) to help you through our website, some of your questions as well as to provide you some support while you are creating your new RapidVPN.com VPN connection.

What are our plans?

We are looking to improve our live chat by expanding the times available, but many other things as well, so check out our blog, twitter and Facebook and you make sure to be the first one to know it by following us on twitter and Facebook, or subscribe to our blog post feed.

Hi everyone,

We wanted to let you know that we have switched to a new host yesterday.

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Hi everyone

We are pleased to tell you that we are looking to further improve your online experience with us by having more online chat coverage, being available to you when you need us.

Enjoy your weekend

RapidVPN.com team

We have worked hard to bring you a new style of our website.

We know that you are accustomed to our old style and design but we believe that this new design will allow you to quicker and easier go through our website and enjoy your time in the already familiar surroundings.

Let us know what you think about this new design and how you see it and enjoy

your RapidVPN.com team

We hope that you did not wait long for it, but it is now finished, packed and delivered, our and Your affiliate system.

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There are times when we forget the password that we were using for our VPN account, we forget username or simply format our PC and loose it all. There is not a problem, We have implemented a new part of our system that allows you to get your account details delivered to your email without much problems, actually without any problem at all.

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You have probably searched the web for various things and many of them have lead you to us, your TOP VPN provider the RapidVPN.com. So far we had many things coming your way that would help you in one way or another and currently we have something new, something great and something you will certainly like – packed into one EXTRA package.

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Hello Everyone.

As you were notified that the MTN NG was blocking some of the VPN connection, causing various problems for our clients. We would like to notify you this way that we have found a solution for this and that from now on, you should contact us on live chat or contact our technical support if you have any problems and we will do our best to have you connected to your VPN connection.

Have a nice day,

your RapidVPN.com team

Hello Everybody

Did you enjoy your Christmas Eve and Christmas Day? We certainly hope that you did and that you will have an even better time on the New Years Eve.

While we want a loot of good things to happen to you, we also want to let you know when we will be here to help you out if some bad ones do manage to get to you.
For the New Years, the schedule will be slightly changed: Continue reading